We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

I could not have asked for the amount of guidance and not over selling in such a difficult time .
Author: Joseph Kaiser rated with 5 stars

Thank you for all you do and especially to Kylie for being so comforting to my friend Barb. You were wondreful in helping to navigate this most difficult time.
Author: Terry Nixon rated with 5 stars

Hillcrest is a lovely cemetery and Kylie and Mary were so kind. I know our grandmother will be at peace here.
Author: Katie Martin rated with 5 stars

Kylie is such a good worker, she was very kind and heartfelt. She was knowledgeable and would recommend her for any of my loved ones. 10/10
Author: Ryan Menton rated with 5 stars

Very helpful, in managing this process of loosing a loved one that you have been with for 58 years. Just can’t say enough good things.
Author: Joe rated with 5 stars

Th Lady’s here are soooo compassionate and caring. Being such a sad time in my life, I felt so loved here. Professional, caring and Wonderful staff. God bless you all! ❤️
Author: Debbie Gray rated with 5 stars

“I cannot say enough about Hillcrest Memorial Gardens in Leesburg, Florida—especially Kylie. My grandfather passed away in 1985 when I was just a little boy, and my grandmother, his one and only love, passed recently. After nearly 40 years, it was time to reunite them, but I had no idea where to start. My father and his siblings, now elderly, couldn’t recall much about the pre-arrangements made so long ago. I called Hillcrest and was greeted by the most pleasant and compassionate voice—Kylie. Within minutes, she texted me a picture of my grandparents’ headstone. She and Susan even went through handwritten records from 1985 to find all the details we needed! Kylie went above and beyond, working with me tirelessly, even while she was away with her daughter at college. The love and respect Kylie and Susan showed our family was truly immeasurable. Kylie, you brought us so much peace during a difficult time and guided us every step of the way. When our family gathered from different parts of the country for the service, your patience and understanding—especially when we were slightly delayed—meant so much to us. Meeting you in person and giving you a hug at the service felt like greeting family because that’s how you treated us. Hillcrest Memorial Gardens is outstanding, and Kylie and Susan are truly exceptional. Thank you for everything!”
Chad Mcknight November 20, 2024 5 stars

“My husband and I met Crystal at a seminar was immediately impressed by her vibrant personality. She provided interesting historical and a host of other relevant information. When we asked about a tour of Hillcrest before making further plans. she gladly offered to arrange a tour of the place. When we arrived at Hillcrest, we met Kylie. She patiently listened, showed us the grounds, discussed the options and addressed our concerns. Both Crystal and Kylie were passionate , positive and knowledgeable in their respect roles and we are pleased with their services.”
Ivy Chong-Gottinger November 19, 2024 5 stars

“Kylie was absolutely the best person to help with my friend Barb Godin husband funeral. She was so sweet and understanding and you could tell her heart was very caring. It takes certain people to be able to work in this field and you absolutely got a good one with a good heart. Thanks for all of your support and help we will definitely be putting in a wonderful word about how her experience was so special. Thank you Kylie for all your help. ”
Cheri Swopes October 23, 2024 5 stars

“Kylie Akins is so amazing. I just went through the most heart loss in my life. I’m lost. Kylie was so very patient with me during the planning process of my husbands funeral .. I didn’t know what was up or down, and still don’t. She explained the process of how things worked, what needed to be done and how to do it . She even attended the Celebration of Life, for the person whom is my life forever,and in my heart.. she treated me and family and friends , as if we were family. She is one very impressive woman. We love her so much , I could not have done this without her. She continues to help not only in the planning, and placing of my husband , but assists my family and friends in this emotional , daily roller coaster.. Thank you Kylie Akins. You are in my heart .. ”
Barbara Godin October 23, 2024 5 stars

“My sisters and I recently discovered that our parents, in their 80's did not have burial plots or plans made. I searched for locations near them in the The Villages, FL and Hillcrest Memorial Gardens stood out among all the locations I looked at. We visited the gardens and met with Mary to discuss plot locations and full burial plans. We can not thank Mary enough for the kind and caring attention she provided to our parents and us. She helped to make this selection and planning process much easier for all of us. All the planning is complete and we are thankful that this is done and that our parents will one day be resting in these beautiful gardens.”
Yvonne Olson September 12, 2024 5 stars

“Thank you Kylie for all your help.”
Lisa Rambo September 12, 2024 5 stars

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